Customer Service Representative

Job Location: 
Visalia
Job Details: 

Starting Salary: $11.00 per hour
Shift: Day
Resumes accepted until position is filled

Job Description: 

Furniture Logistics Company located in Visalia, CA is seeking an experienced Customer Service Representative who has a strong background in logistics. Must have experience in a customer service or logistics to be considered! Recent dispatch experience is a plus! This is a full-time temp to hire opportunity.

Job Responsibilities: 
  • Receives customers' requests by telephone or email, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person
  • Analyzes transactions, corrects records, and adjusts errors Searches company records under ZIP code, name, account number, etc., using CRT, computer printout, or requisition information Traces status of orders through Expediting Department Resolves customer questions related to orders, takes orders as needed
  • Maintains liaison with other departments for order completion
  • Writes up order, mails catalog, samples, price quotations, and similar data to customer, as required
  • Responds to customers' requests via telephone or email Prepares and forwards preliminary paperwork to correct department
Job Requirements: 
  • Bachelor’s Degree in Business or related field preferred
  • 1-2 years experience in Customer Service
  • Excellent verbal and written communication skills
  • Ability to work in a fast paced environment
  • Ability to meet deadlines
  • Pleasant telephone voice/manner
  • Ability to operate simple office equipment sufficiently to perform the position
  • Ability to compose correspondence
How to Apply: 

For immediate consideration, please email your resume to visalia@malekopersonnel.com and a staffing consultant will contact you. Due to overwhelming responses, we will only contact candidates with the best relevant experience relating to the description, responsibilities and requirements for this position.